Frequently Asked Questions
1. What sizes do your t-shirts come in?
Our t-shirts are available in a wide range of sizes, from Small to 3XL. Please check the sizing guides for each product, on the product itself or at the bottom of the website to ensure the perfect fit.
4. What is your return policy?
If you receive a faulty or damaged item, please contact us immediately, within 7 days of receipt. We will work with you to resolve the issue by offering a replacement or refund. Faulty items must be reported as soon as delivery is accepted, along with photographic evidence of the damage, where applicable.
​7. How long will it take for my order to arrive?
Orders typically take within 3-5 business days to complete and ship, delivery times depend on your location. Orders usually arrive within 5-7 business days of your order.
2. What materials are your t-shirts made from?
Most of our t-shirts are made from 100% cotton, while some may include a blend of polyester for added comfort and durability. Check each product description for specific fabric details.
5. How can I care for my t-shirt to ensure it lasts?
For longevity, we recommend washing your t-shirt inside out in cold water and air drying it. Avoid using bleach or harsh detergents.
8. Can I change or cancel my order after it’s been placed?
Orders can only be cancelled within 24 hours of placing the order. After this time, production of your custom items will have already begun, and we will be unable to process cancellations.
3. Do you offer custom t-shirts?
Yes! We offer custom printing on t-shirts and an array of other items. Please contact us using the chat function or product submission form to create a personalized t-shirt.
6. Do you ship internationally?
Unfortunately, we do not offer international shipping at this time. We can only ship to England, Scotland, Wales and Northern Ireland.
9. How do I contact customer support?
You can reach me through our lets chat button, our contact form on the website or by emailing paw_prints1@hotmail.com. I typically respond within 24-48 hours. you will also see our contact form below.